Top Rio Shop FAQ

SHIPPING

If you select the standard shipping option , shipping is free on orders over $120.

Otherwise, we charge a small fee of $3.49.

We pack and ship your order within 24 hours including weekend

If you select the free shipping option (FedEx Express Mail), you should usually receive your order in 2-4 business days.

You can also take advantage of our expedited shipping options if you must guarantee to get your package in 1 or 2 business days.

Your order will be shipped within 24 hours from our Miami warehouses.  

We ship pretty much everywhere outside of the United States using FEDEX and DHL services at very reasonable prices. Please, be aware that your package may be subject to duties and taxes that your local goverment may collect directly from you. This is outside of our control. If you have any questions, please get in contact with us.

RETURNS

Returns are accepted on all unworn items within 60 days of purchase. Please return each item looking new, with tags still intact.
If you are a little over 60 days please get in contact with us, we want you to be satisfied.

For a return or exchange, just send the items back to us.

Send the Returns or Exchanges items back to:

TOP RIO SHOP
25 SE 2ND AVE SUITE 507
MIAMI, FL, 33131

You may write your order number to expedite your return.

You may also indicate if you want a return or an exchange.

You will be promptly refunded usually within 24 hours after we receive your items.

Your exchanges will be usually processed and shipped within 24 to 48 hours after we receive your items.

You just need to send it back to us.

Send the Returns or Exchanges items back to:

TOP RIO SHOP
25 SE 2ND AVE SUITE 507
MIAMI, FL, 33131

You may write your order number to expedite your return.

You may also indicate if you want a return or an exchange.

You will be promptly refunded usually within 24 hours after we receive your items.

Your exchanges will be usually processed and shipped within 24 hours after we receive your items.

EXCHANGES

Just send the exchange item back to us with a note of the similar item that you want to exchange it for.


You can also call us on (786) 558 0967 to help you with the exchange or email us at apm@toprioshop.com

Send the Exchanges items back to:

TOP RIO SHOP
25 SE 2ND AVE SUITE 507
MIAMI, FL, 33131

Your exchanges will be usually processed and shipped within 24 hours after we receive your items.

We will contact you to work out any difference in prices.

CONTACT US

We are always happy to hear from you!


Call us: 1(844) 771-SHOP
E-mail us: care@toprioshop.com

Top Rio Shop

25 SE 2nd Ave
SUITE 507
Miami, FL 33133

You can also chat with us on FB Messenger.

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