Shipping and Returns

SHIPPING

DOMESTIC ORDERS

All orders placed within the contiguous United States are processed within 1 business day and delivered within 3-8 business days (but usually 1-2 business days). Shipping is Free.

DOMESTIC SHIPPING RATES

USPS Standard Shipping ( 3-8 business days, but usually 1-2 business days)

 

Free

 

FEDEX Standard Overnight ( 1-2 Business Days)

0.0 lb – 1.0 lb

$46.00

FEDEX Standard Overnigth ( 1-2 Business Days )

1.1 lb – 4.0 lb

$65.00

FEDEX Standard Overnigth ( 1-2 Business Days )

4.1 lb – 25.0 lb

$110.00

USPS Expedited Shipping ( 2-3 Business Days )

6.0 lb – 30.0 lb

$35.00

 

USPS Rush Shipping ( 1-2 Business Days )

6.0 lb – 25.0 lb

$50.00

  

Orders shipped to Alaska, Hawaii, APO, FPO, and US Territories including Puerto Rico, Guam, US Virgin Islands, American Samoa, Northern Mariana Islands, and Micronesia are considered non-domestic and are subject to longer ship times.

Top Rio Shop relies on Third Party Shippers and it is not responsible for delays in shipping or delivery related to shipper issue(s). Top Rio Shop should not be held liable for any incidental or consequential damaged under no circumstances.

INTERNATIONAL SHIPPING 

Top Rio Shop ships to most countries outside of the United States. You can select the ship-to country at checkout. Competitive Shipping Rates will be provided at checkout. The buyer is responsible for applicable duties and taxes and will be charged by the shipper upon delivery of the goods. Payment of the taxes and duties is required to release the order from customs.

RETURNS

RETURN POLICY

We welcome returns. We take pride in our high level of customer satisfaction and our service reputation. If for any reason you are not satisfied with any part of your purchase, return the items in new condition with tags attached. We will be happy to exchange or issue a refund.

Returns will be accepted within 30 days of purchase for regular priced items. Items marked with a SALE sign are FINAL SALE!

Garments must not be worn or washed and must have tags attached. Garments that have been laundered or altered may not be returned or exchanged for any reason.

Shipping is not refundable.

If an item was purchase with free shipping, a shipping charge will be add to the order and a partial refund would be made. 

REQUEST A RETURN

Please return items to:

 

Top Rio Shop, Inc

25 SE 2nd Ave Suite 507

Miami FL 33131

 

Once we receive your item(s), we will issue a refund to your requested payment method within 72 hours.

 All items are returnable, with the exception of items marked SALE

EXCHANGES

Please contact customer care to process an exchange.

Email: customercare@toprioshop.com

Call: (844) 771-7467 (available from 9am - 6pm EST, Monday - Friday)

QUESTIONS? CONTACT US!

Email: customercare@toprioshop.com

Call: (844) 771-7467 (available from 9am - 6pm EST, Monday - Friday)

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